Staff & Board

Staff Directory

Helen Hong

Executive Director
(802) 296-7241 ext 5

Jeffrey Dumont

Community Engagement  Director
(802) 296-7241 ext 3

Jamie Loura

COVER Store Manager
(802) 296-7241 ext 1

Jay Mead
Home Repair Field Director

Kirsten Arnesen-Trunzo

Home Repair Operations Director
(802) 296-7241 ext 6

Jane Blanchard

(802) 296-7241 ext 7


Store Staff

conor Teal

Home Repair Americorps Member

Makayla Macie

Store Staff


Home Repair Assistant

Christian nafziger

Store Staff

Teppi Zuppo
Store Staff
Rowan Dumont
Store Staff

Meet the Board

COVER’s Board gathers around the table once a month to provide community oversight and guidance to COVER staff.  These dedicated Board members also spend time in between our monthly meetings to work with committees of community members.

Every year some members of COVER’s wonderful Board of Directors finishes their term and new faces arrive to keep COVER going forward. There are currently 13 members on our board; you can browse and read their brief biographies below.

Johanna Beliveau, DNP, MBA, RN is the President and Chief Executive Officer at Visiting Nurse and Hospice for Vermont and New Hampshire (VNH). Dr. Beliveau is an experienced healthcare leader with 25 years in nursing practice and holds a Doctorate in Nursing Practice from Yale University, a Master of Business Administration from Rosemont College, and a Lean Six-Sigma Black Belt certificate from the Thayer School of Engineering, Dartmouth College. She is an active member of the American Organization of Nurse Leaders, American College of Healthcare Executives, and Sigma Theta Tau International, with the mission to bring the best practices available to healthcare delivery and clinical practice.

Tom is Emeritus Professor of Computer Science at Dartmouth College and co-author of the leading computer science textbook Introduction to Algorithms. (He and the book were a clue on Jeopardy! in February 2022.) He has been living in the Upper Valley since 1992 and in Lebanon since 1993. Tom joined COVER as a community member of the Development Committee in 2021 and helps out as our grant writer. He enjoys working on roofs and ramps at COVER job sites. Ask him about the time he found himself in an elephant pen.

Mary is a real estate and business law attorney practicing throughout New Hampshire.  Mary’s pro bono legal services have included forming a tax exempt, nonprofit corporation under IRS Section 501(c)(3).  In addition to serving on COVER’s Board, Mary serves as a member of the Town of Hanover’s Finance Committee.

Sean is the Senior Director of Corporate Operations at Hypertherm, an innovative, 100% employee-owned manufacturing company.  Prior to living in the Upper Valley, Sean spent 18 years at another employee-owned company, W.L. Gore and Associates, located in southeastern PA and northern AZ.  He holds an Industrial Engineering degree from Penn State University.   Sean is a 2022 graduate of Leadership Upper Valley and has actively volunteered with Scouting organizations for many years.  He enjoys spending time outdoors with his wife and three children.

Denise is the mother of 9 children and has volunteered at COVER in many capacities since the early days. She is currently a member of the board of Twin Pines Housing.

Gloria Johnson was born and raised in Claremont, NH. She has 3 children and 3 grandchildren and is retired after 50 years working as secretary/surgical scheduler, including 14 years at New London Hospital. She loves volunteering and has been active with the Ladies Auxiliary of Croydon for 20 years, as well as 6 years for the Special Olympics, and 4 years for both the Newport Senior Center and the Claremont Senior Center. Gloria first reached out to COVER to weatherize her home. She immediately wanted to give back and volunteers at the COVER store when we were short staffed and joined our board in 2021.

Zach is the Branch Manager of Mascoma Bank in Claremont. His connection to COVER goes back to the early days, as his family was a recipient of COVER services when he was a child. That led Zach to join the board in 2020 and he currently serves as the Treasurer. In addition to COVER, Zach also serves on the board of directors for TLC Family Resource Center in Claremont.

Dave is Principal Software Engineer with The Achievement Network, an educational non-profit in Boston. He grew up in North Carolina and moved his family to Vermont just a few years ago. COVER is the first non-profit that Dave heard of in the Upper Valley, and this is his first board membership. Dave enjoys volunteering his technology expertise with COVER and the Thetford public libraries.

Hugh served as COVER Home Repair Director for 8 years and now serves as head of the Home Repair Committee.

Kevin is a founding principal of O’Hara & Gercke Inc., an Upper Valley custom home builder. He is a past Chair of both the Strafford VT and Thetford VT planning boards, and currently serves on the Board of the Hartford Community Restorative Justice Center.

Colleen has been a shopper at the COVER store for years and donates items whenever possible. She is a retired RN, a NH Tree Farmer and a Community Builder. She manages a 400-acre tree farm in Cornish, NH, and runs the local list serve called ConnectCornish. Colleen serves as secretary and chairs the Development Committee.  She volunteers at the COVER Store one day a week.

Sam is a marketing professional with more than 10 years of experience working with local non-profits on campaign planning, digital strategy and data management. Sam is the Director of Enrollment Marketing for Beacon College, an educational non-profit serving students with learning differences. She lives in Sutton, NH with her family and also serves on the Town of Sutton Budget Committee and Zoning Board of Adjustment.