Staff & Board

Staff Directory

Helen Hong

Executive Director
(802) 296-7241 ext 5

Mitch Ross

COVER Store Manager
(802) 296-7241 ext 1

Diane Reinhardt

Home Repair Program Director
(802) 296-7241 ext 4

Jay Mead

Home Repair Leader

BeRgren Keats

Home Repair Assistant

Xander Davenport

Americorps Home Repair Assistant

Lisa Ricci

Volunteer Coordinator
(802) 296-7241 ext 3

Kathy Partridge

COVER Store Staff

Zyla & Kinley

COVER Store Staff

Jane Blanchard

Bookkeeper, ext 7


Meet the Board

COVER’s Board gathers around the table once a month to provide community oversight and guidance to COVER staff.  These dedicated Board members also spend time in between our monthly meetings to work with committees of community members.

Every year some members of COVER’s wonderful Board of Directors finishes their term and new faces arrive to keep COVER going forward. There are currently 13 members on our board; you can browse and read their brief biographies below.

Steven works for the United States Post Office. He has 30+ years of retail experience and COVER is the first organization that Steven has been on a Board of Directors. He graduated from Leadership Upper Valley, class of 2012.

He actively volunteers in the COVER Store and regularly volunteers on various roof or handicapped accessible ramp jobs as time allows. He serves as Chair and is involved with the COVER Store Committee.

Johanna Beliveau, DNP, MBA, RN is the President and Chief Executive Officer at Visiting Nurse and Hospice for Vermont and New Hampshire (VNH). She was appointed by a unanimous vote of the Board of Trustees and assumed her role in June 2018. Johanna is an experienced healthcare leader with 20 years in nursing practice.

Johanna holds a Doctorate in Nursing Practice from Yale University, a Master of Business Administration from Rosemont College, a Bachelor of Science in Nursing from Fitchburg State College, and a Lean Six-Sigma Black Belt certificate from the Thayer School of Engineering, Dartmouth College. An active member of the American Organization of Nurse Leaders, Johanna was selected as a Nurse Director fellow in 2015.

Prior to joining VNH, Johanna served in multiple roles within the Dartmouth-Hitchcock Health System, most recently as Director of Quality, Patient Safety and Compliance for Mt. Ascutney Hospital and Health Center and Associate Chief Nursing Officer at Dartmouth-Hitchcock Medical Center. Her clinical and leadership experience includes hospice and palliative care, pediatrics, home health, hospice and hospital operations, regulatory readiness, quality improvement and patient safety science. Through her career, Johanna has implemented several strategic initiatives including the development of clinical advancement models, reducing employee turnover, implementing team care behaviors, and safety behaviors for error prevention.

Mary is a real estate and business law attorney practicing throughout New Hampshire.  Mary’s pro bono legal services have included forming a tax exempt, nonprofit corporation under IRS Section 501(c)(3).  In addition to serving on COVER’s Board, Mary serves as a member of the Town of Hanover’s Finance Committee.

Denise is the mother of 9 children and has volunteered at COVER in many capacities since the early days. She is currently a member of the board of Twin Pines Housing.

Dave is Principal Software Engineer with The Achievement Network, an educational non-profit in Boston. He grew up in North Carolina and moved his family to Vermont just a few years ago. COVER is the first non-profit that Dave heard of in the Upper Valley, and this is his first board membership. Dave enjoys volunteering his technology expertise with COVER and the Thetford public libraries.

Hugh served as COVER Home Repair Director for 8 years and now serves as head of the Home Repair Committee.

Kevin is a founding principal of O’Hara & Gercke Inc., an Upper Valley custom home builder. He is a past Chair of both the Strafford VT and Thetford VT planning boards, and currently serves on the Board of the Hartford Community Restorative Justice Center.